Help Center

Products

Quality

What happens if I do not get good quality prints with your filaments?

What if I am not satisfied with your filaments?

Shopping

How secure is shopping in the Online Shop? Is my data protected?

Shopping

Orders

What exactly happens after ordering?

Can I modify my order?

Do I receive an invoice for my order?

Payments

Which payment methods are accepted in the Online Shop?

Shipping

What are the delivery charges for orders made on the Online Shop?

How long will delivery take?

Return Policy

Can I return an unopened spool?